Hey there everybody,
The goal for this FAQ is to provide all players with full visibility on top community questions/suggestions for the World of Mayhem and where are they standing inside our development roadmap.
Please note that this FAQ does not list all existing questions that are floating around, just the biggest questions we have seen so far. We’ll keep on updating it so don’t forget to check it on a regular basis!
Most Frequent Questions
Q: My game keeps crashing! What do I do?
A: Please make sure to attempt some device troubleshooting first by trying these steps:
- Force close the Looney Tunes game app.
- Make sure you are running the latest version of the game.
- Power off and power back on your device.
- Uninstall and reinstall Looney Tunes: World of Mayhem. If you signed into Game Center or Google Play, you should be able to sign in and recover your progress.
In any case, make sure to submit a ticket to Customer Care as they need player data to understand these issues. If you are unable to log into the game, e-mail Scopely at firstname.lastname@example.org with as much information as possible regarding your issue.
Q: Can I play on Android and iOS at the same time?
A: Currently you can only have your account associated with either Google Play (Android) or Game Center (iOS). If you are on one of these and would like to switch to the other, copy down your Player ID from the settings menu and contact support to request a transfer.
Q: Why am I not seeing all events available?
A: All our events in World of Mayhem have different player level requirements. This means that if you don’t have the minimum player level required, you won’t see them and you won’t be able to participate in them. This is also the case for all our onboarding mini-events that accompany new players through their progression journey.
Q: Will an inventory be added to the game?
A: This is a common request and something that does not have priority over other quality of life changes that are being worked on. If you need to know how many items you have of a particular piece, you can tap the material icon to see how many you currently own.
Q: Were the payouts of Tier 6 crates nerfed when Tier 7 crates came out?
A: No. The Tier 6 crates still have the same payout odds as they did prior to the Tier 7 update. None of the chances for rare or superior items have changed in any way.
Q: I’ve started to get duplicated pieces for already maxed out toons. Can we have these converted into different toon pieces?
Figuring out what to do with surplus toon pieces is high on our list of long-term design questions to solve. We will definitely address this – letting you use your pieces to get something you actually need.
Q: People are dropping leagues and stealing crates from lower level players!
A: We’re keenly aware that a few people drop leagues to “sandbag” their crates. A change was recently implemented to reduce the ability of players to drop leagues significantly over a short period of time. We will continue to monitor the situation and make adjustments as needed.
Q: I cannot obtain toon pieces via toon tasks for my Tasmanian toons, what’s wrong?
A: Tasmanian toons don’t have tasks for toon pieces. The way you obtain more Tasmanian toon pieces is by playing Arena (as rewards) and also inside the Arena Store. On the other hand, you can task your Tasmanian toons for other resources, like Gold, since they give more Gold per task completed than other rarities.